Using records to store change requests
- About records
A Rational ClearQuest database contains different types of records, as defined in the Designer. You can use different types of records for different projects and purposes. Each record type has unique fields and data requirements. - Record states and state transitions
Change requests move through a life cycle from submission through resolution. Each stage in this life cycle is called a state, and each movement from one state to another is called a state transition. - Record types
A record type is the layout or format for a particular type of change request. It defines the actions, fields, forms, behaviors, and possibly the state information associated with a record. Each record type is associated with its own state model, forms, and hooks, which control the collection and viewing of data for that type of change request. - Finding and viewing records
Rational ClearQuest offers several methods to find and view records in your user database. - Viewing records
You can use the List View or Tabbed View to view a record. - Creating and submitting records
You can create and submit records for all the record types defined in the schema from the Rational ClearQuest Web interface. - Modifying multiple records using multirecord update
You can perform the same actions on multiple Rational ClearQuest records in a query result set by using the multirecord update feature. For example, you can perform the Assign action to assign many defect records to the same person for the same iteration. You can use multirecord update to set the priority of multiple records to a single value. - Deleting records
If at least one delete action is defined in your schema for a specific record type, you can delete a record of that record type. - Duplicating records
If two records are similar, you can place one in a Duplicate state. A record can be a duplicate of only one record, but it can have more than one duplicate. For example, Record A can be a duplicate of Record B, and Record C can be a duplicate of Record B. - Reverting the state of duplicate records
You can revert a duplicate record to the state it was in before it was marked as a duplicate. Reverted records can be modified. - Printing records
You can print records for hardcopy versions. - Sending the Web address of records by e-mail
You can provide direct access to a database record by sending the URL by e-mail. - Running recent records, queries, reports, and charts again
Rational ClearQuest Web keeps a history of recently run records, queries, data-push reports, and traditional data-push charts during your current user session so that you can run them again. - Bookmarking records, queries, reports, or charts
You can create a bookmark in your browser for a record, query, data-push report, or data-push chart that you work with frequently. - Adding records, queries, reports, or charts to Rational ClearQuest Favorites
You can create a Rational ClearQuest Favorite for a record, query, traditional data-push report, or traditional data-push chart that you work with frequently. - Viewing and saving UCM change set versions
You can track the progress of development work associated with a record by viewing the UCM change set versions. You can also save the UCM change set versions to a text file. - Viewing recently accessed records
Rational ClearQuest Web keeps a history of the most recently accessed records only for your current user session so that you can easily view them again.
Parent topic: Using your Rational ClearQuest Web client