Managing work
The work records contained in the ALMWork package provide a way
of keeping track of the requests and tasks that must be addressed.
Work completes a project, and Activities ensure that work is completed.
The process of managing work can be implemented by using the Request, Task,
and Activity record types with parent/child relationships between these records. 
- A Request describes a need and identifies where the issue was found.
- A Request is reviewed to determine if and when it will be addressed.
- A Task is created for the Request.
- Activities are defined that collectively complete the Task.
- Each Activity status is reviewed to determine the completion of the Task.
- The completion of the Task indicates a resolution of the Request.
- The Request is accepted or rejected, depending on whether the Task is completed satisfactorily, or not.