Using records to store change requests
- About records
A Rational ClearQuest database contains different types of records, as defined in the Designer. You can use different types of records for different projects and purposes. Each record type has unique fields and data requirements. - Record states and state transitions
Change requests move through a life cycle from submission through resolution. Each stage in this life cycle is called a state, and each movement from one state to another is called a state transition. - Record types
A record type is the layout or format for a particular type of change request. It defines the actions, fields, forms, behaviors, and possibly the state information associated with a record. Each record type is associated with its own state model, forms, and hooks, which control the collection and viewing of data for that type of change request. - Submitting a record
You can submit a new record of any record type defined in the schema. - Using record templates
When you create many records with similar input, it is often useful to create a record template for the associated record type. Then you can use the record template to create new records that are populated with field values that you use saved in the template. - How to use in-line editing
The Rational ClearQuest inline editing feature enables you to edit records directly in a query result set. - Modifying a record
Modify a record when you need to change its characteristics, such as the headline or priority, without changing its state. - Changing the state of a record
You can change the state of a record as the record moves through a life cycle, from submission through resolution, based on the schema design. - Marking a record as a duplicate
If two records are similar, you can place one in a Duplicate state and establish a link to the corresponding record. A record can be a duplicate of only one record, but it can have more than one duplicate. - Finding a record
You can search for a record using its ID. - Viewing the history of the Find Record command
When you use the Find Record command to find records in the ClearQuest database, the software keeps track of the records in the Find Record History folder in the workspace. - Printing a record or result set
In the Query Results view, you can print an entire result set or selected records by using the print icon on the view toolbar. Similarly, in the Record Details view, you can print the displayed record by using the print icon on the toolbar. - Exporting records
You can export ClearQuest records from the workspace and save the export file to the file system. - Importing records
The import tool imports data from text files into Rational ClearQuest databases. - Exporting a query or query results
You can export a query or query results to the file system. Exporting a query is useful for transferring queries from one database to another and for sharing queries amongst colleagues. You can use exported query results as input to other applications.
Parent topic: Using the Rational ClearQuest Client