Email attachments

You can send Rational® ClearQuest® record attachments in emails when you use one of these email transport types:

SMTP Direct
SMTP Relay
PostOffice

With the EmailPlus Template records, you can include attachments, such as images, when generating HTML emails with inline images. The record and template attachments are cached to the Rational ClearQuest client when an EmailPlus notification is sent. Consider the following issues before you enable attachments in EmailPlus:

Security
Because of the confidential nature of some record attachments, take precautions to ensure that record attachments are not sent to people who do not have authority to view them.
Performance
Consider the performance of record modification that is due to the fact that the Rational ClearQuest client downloads the record attachments to your local computer or Rational ClearQuest Web server. Attaching large record attachments to EmailPlus notifications affects the performance of downloading the attachments to the client depending on the network speeds and proximity to the server. Consider how your users access Rational ClearQuest in your environment.