Rational ClearQuest e-mail

Rational® ClearQuest® software supports the following e-mail features:

• Automatic e-mail notification. E-mail messages can be sent to users or user groups when a record meets criteria that you define. For example, a message can be sent to the testing team whenever a defect is fixed. See Enabling automatic e-mail notification.
• Round-trip e-mail. You can combine e-mail notification with e-mail submission to update records. For example, after receiving e-mail notification that a new record has been submitted, a user can respond with an e-mail message that appends notes to the record in the database. See Using round-trip e-mail.
• E-mail notification action hook. You can add hook code that creates and sends an e-mail message when a user completes an action. See Using an action hook to send e-mail.
• Submitting and modifying defects by e-mail. Users can submit and modify records by e-mail without having to log in to the Rational ClearQuest database. For more information, see Administering Rational ClearQuest E-Mail Reader in the online help for Rational ClearQuestAdministrator.