Removing the Crystal Reports runtime

Before upgrading the version of the Crystal Reports runtime configured for Rational® ClearQuest® Report Server for Crystal Reports, remove the currently configured version.

About this task

In these instructions, the installation directory for the Crystal Reports runtime is based on Rational ClearQuest being installed in a new WebSphere® profile in the default location. If Rational ClearQuest was installed into an existing WebSphere Application profile, the path where the Crystal Reports runtime component is located might be different than the one used in this procedure.

Procedure

  1. From a command prompt, navigate to the directory where configureJRC.bat is installed.
    Windows
    cd %CLEARQUEST_HOME\cqweb\cqwebprofile\installedApps\dfltCell\RationalClearQuestWebReport.ear\CQWebReportModule.war
    Linux:
    cd $CQ_HOME/cqweb/cqwebprofile/installedApps/dfltCell/RationalClearQuestWebReport.ear/CQWebReport.war
  2. Run the command to remove the component:
    Windows
    To remove the Crystal Reports, version for Eclipse runtime, run this command:configureJRC remove
    Linux:
    To remove the Crystal Reports, version for Eclipse runtime, run this command:./configureJRC.sh remove